Terms & Conditions of Using this website

We always endeavour to provide the highest quality service that we can. This section provides further details to our terms and conditions of service. If you have any queries regarding any of our terms, please contact us.

Please be aware that any information provided through any part of our website is provided for interest purposes only and does not constitute personal professional advice. No professional advice can be provided without a clinical consultation with a dentist. For professional dental advice we strongly recommend that you see a dentist for consultation.

Once your treatment plan has been agreed with the dentist, we will provide printed details of your plan which we ask that you read through and sign that you have been clearly explained to regarding treatment options. If this plan changes due to radiographic or clinical findings, we will inform you and discuss this with you. If there are any points on your treatment plan that you wish to query this should be done before any appointments for treatment are scheduled.

Consent

Certain medical treatments require completion of a written consent form. We work to strict governing guidelines in order to ensure that the patient and/or legal guardian is fully aware of the treatment, aftercare and any risk before treatment is carried out.

Personal Details

It is important that you provide a full medical history and details of any medications that you take. It is also a requirement that we have your correct contact details on file. Should these change it is very important for you to tell your dentist. Whilst we try to keep all information updated on each routine visit, it is the patient’s responsibility to inform the clinic of any changes in either personal details and/or their medical history. All records are kept in accordance with strict Data Protection guidelines.

Fees

We require pre-payment and deposits to secure booking of specialist treatment appointments and hygiene and therapy appointments.

Dr Dhrubajyoti Sen is currently looking to implement a suitable finance agreement for our patients. We do not operate a credit account system and we require fees to be settled at the appointment where treatment is provided. Where treatment incurs a laboratory fee, the full fee will be taken at the impression stage of the appointment. Fees for certain treatments like Dental Implants and Invisalign are broken down and taken on a pay as you go basis at each visit. We will discuss and plan a schedule of payment for you.